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DSL Technology

It’s time for you to enjoy the Internet with DSL technology!

DSL still uses the telephone connection through a modem, but it instead delivers high speed service to your premises.

 DSL’s digital capabilities instantly connect your computer to the Internet without keeping your phone line busy.

 Applications shall be processed in received order
                                                                                          First Come First served!


               

  Residential Packages
Download Speed Upload Speed Traffic Price (Monthly fee)
up to 128 Kbps up to 32 Kbps 2 GB $ 23.99
up to 256 Kbps up to 64 Kbps 3 GB $ 33.99
up to 512 Kbps up to 128 Kbps 4 GB $ 46.99
up to 1024 Kbps up to 256 Kbps 5 GB $ 76.99

 Hardware
MT810 Modem, USB                         $30
MT800 series Modem, Ethernet     $35
MT882 Modem, Ethernet & USB     $45
Filter                                                     $2

 Note: All prices are subject to VAT.

Home User -  Required Documents:


 Filled TerraNet application form and signed by owner of telephone line.
 Copy of telephone line owner identification card (ID).
 Copy of last telephone line payment receipt.
 Filled and signed TerraNet Delegation form by owner of telephone line.
     click here

 Filled Automatic Bank Debit Form (Debit form must be filled, signed
    and stamped by bank). click here

 Forms must be filled and signed by owner of line, otherwise
    the following document is required: Notarized delegation from
    a public notary or from a Lebanese embassy in case owner of
    telephone line resides abroad.

 In case of Foreign Nationality a copy of Lebanese Residency Card,
    Address and Phone Number in Country of Citizenship are required Or
    Copy of Diplomatic ID/work permit from the United Nations (UN) if
    applicable. In addition a copy of a proof of residency such as long term
    rental or ownership agreement of place of residency in Lebanon.

 Business  - Required Documents:

 Filled TerraNet application form and signed by authorized company
     personnel.

 Copy of Company Commercial Circular (سجل تجاري / او اذاعة تجارية),
    or Educational License/ Presidential Decree مرسوم جمهوري/ موافقة إستثنائية , or
    Copy of Non Profit Organization Certificate علم وخبر.

 Copy of notarized Delegation to sign on behalf of the company,
    Educational Institution, or Non Profit Organization. كتاب تفويض

 Copy of Authorized Personnel Identification Card (ID).
 Copy of last telephone line payment receipt.
 Filled Automatic Bank Debit Form (Debit form must be filled, signed
     and stamped by bank). click here

 Filled TerraNet Delegation form and signed by Authorized Company
    Personnel. click here


 FAQs:
   1- What is DSL and how does it work?
   2- What do I need to have ADSL connection?
   3- How and where do I apply for DSL?
   4- What are the required Documents to apply for ADSL and how can I
        get them?
   5- Will this service be available all over Lebanon?
   6- If I already have an Internet line can I use it for DSL and how much do
        I pay startup fee?
   7- Is the ADSL packages subject to limitation in quota ?
   8- What if I exceed my ADSL package quota limit?
   9- Monthly fees and payment methods
 10- How do I change my subscription plan?
 11- Can I connect all my PCs at home wirelessly with my DSL
        connection?
 12- How do I know more about the DSL service?

 
1-What is DSL and how does it work?
DSL or ADSL (Asymmetric Digital Subscriber Line) , is a newly introduced technology into the Lebanese market , providing digital data transmission over the telephone network using an independent line with high speed Broadband Internet reaching as fast as 18 times as your normal Dialup modem connection.
 
2. What do I need to have ADSL connection?
You need the following to have an ADSL connection
• Basic Telephone Line.
• ADSL modem provided by TerraNet.
• Filter for each telephone or fax machine installed
 
3.How and where do I apply for DSL?
To apply to TerraNet’s ADSL internet connection you need to fill out the required documents listed on this page, and apply at our main offices.
 
4. What are the required Documents to apply for ADSL and how can I get them?
The needed documents for the ADSL applications are:
Filled TerraNet application form and signed by owner of telephone line.
   1) Copy of telephone line owner identification card (ID).
   2) Copy of last telephone line payment receipt.
   3) Filled and signed TerraNet Delegation form by owner of telephone line.
       you can download a copy of it from here.
   4) Filled Automatic Bank Debit Form (Debit form must be filled, signed and
       stamped by bank), you can download a copy of it from here.
   5) Forms must be filled and signed by owner of line, otherwise the
       following document is required:
       Notarized delegation from a public notary or from a Lebanese embassy
       in case owner of telephone line resides abroad.
   6) In case of Foreign Nationality a copy of Lebanese Residency Card,
       Address and Phone Number in Country of Citizenship are required Or
       Copy of Diplomatic ID/work permit from the United Nations (UN)
       if applicable. In addition a copy of a proof of residency such as long
       term rental or ownership agreement of place of residency in Lebanon.
 
5. Will this service be available all over Lebanon?
Eventually this service will be provided all over the Lebanese regions, but it is at phase 1 at the moment, where only 10 areas are equipped to provide the DSL service through the telephone network. We will keep you posted of DSL deployment progress by updating the list of DSL availability posted on our DSL page.
 
6.If I already have an Internet line can I use it for DSL and how much do I pay startup fee?
If an Internet line is already installed, it will be used for ADSL with a reduced installation fee of 6$. In case, no Internet line is installed, your line will be configured to be used for both DSL and for phone calls but installation fee will be $44.
 
7. Is the ADSL packages subject to limitation in quota?
Yes, the present ADSL packages are subject to bandwidth quota download shared between upload and download over the monthly period of subscription.
 
8- What if I exceed my ADSL package quota limit?
At the time of signing the application you can choose to extend your quota limit if you exceed your monthly traffic or simply your account stops.
 
9- Monthly fees and payment methods
The payment of the subscription of this service will made through an automated bank withdrawal from the customers bank account with a pre-agreed upon arrangement for this payment.
There are several packages provided offered by TerraNet, please click here to view a detailed overview.
 
10-How do I change my subscription plan?
The request should be done by contacting the Sales Dept. at 01-577511.
 
11- Can I connect all my PCs at home wirelessly with my DSL connection?
Yes, this can be done by purchasing a device called Wireless router from TerraNet which covers all your house with wired and wireless Internet connection.
 
12- How do I know more about the DSL service?
For more info. Please contact Customer Care at 1293or e-mail us care@terra.net.lb
 

 

Central Office

1

 Alkoun*  New! 

2

 Sabaal*  New! 

3

 Sair Dineyeh*  New! 

*Central Offices where Speed Boost and Unlimited Night Traffic are not applicable.


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